Since 2007 Supermarket heavyweight Morrisons have used celebrity names including Lulu, BBC Football pundit Alan Hansen and housewives’ favourite Richard Hammond, of Top Gear fame, in their TV campaigns.
Come mid 2010 and they have dropped the famous faces signalling a change in strategy. Their new strategy will focus on using freshness as a differentiator between Morrisons’ products and those offered by their rivals.
The campaign kicked off with their debut new ad aiming to communicate that the brand is the only supermarket to sell 100% British fresh meat.
In place of celebrity faces the ads will include a child cast, and focus on their inquisitive minds. The first ad shows children on a school trip to a farm, where they ask farmers and buyers questions about the meat. They are later seen in-store, where a butcher explains how Morrisons Is different to main rivals Tesco, Asda and Sainsbury’s.
When asked about the new strategy and move away from use of celebrities Marketing Director at Morrisons Michael Bates said:
“Any Campaign has a life cycle, and we feel the time is right to move the message on”
I believe a constant evolution in strategy is a necessity if retailers are to keep pace with the ever-changing demands of consumers. I also believe Morrison’s change of focus will see those rivals who haven’t already adapted their strategies, follow suit.
Waitrose and Sainsbury’s have already made forays into the digital world, with the former recently launching a branded channel on MSN, and Waitrose launching a channel of video hosting site YouTube. ASDA are expected to adapt their strategy, as experts have warned them against continuing their ‘blinkered price promotions.’
Meanwhile in the variety store sector, Wilkinson are continuing their re-branding and expansion plan (aiming to have 500 stores by 2012), amidst increased competition from brands such as B&M, Poundland and the new ‘Family Bargains’ variety chain which is to be launched by the founders of 99p Stores.
Look here to find out more about how Forum have helped Wilkinson with their marketing strategy.
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